Frequently asked questions
Here are some of our most asked questions.
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Can not find what you are looking for? Contact us!
Is it possible to check-in early?
Check-in is after 14.00 (2 PM). If you happen to come earlier you can leave your luggage here and we will do our best to prioritise your room for cleaning.
Can I enter my room after reception closing time?
Yes, an e-mail will be sent to you the same day as your arrival. There you will find codes for self check-in.
Where can I park my car?
We have 1 parking slot that you can book in advance. Please contact us as soon as possible if you would like to book it. Price is 175kr/day
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If you do not want to park your car in our backyard you can park on the street and follow the rules that apply.
Note, on Thursdays between 9.00 - 14.00 (9 AM - 2 PM) you are not allowed to park on Surbrunnsgatan due to cleaning of the street!
Can I bring my own bedlinen, sleeping bag and towel to the hostel?
Yes, you can bring your own bedlinen and towel, sleeping bags are also allowed.
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We have both bedlinen and towels to rent if you would rather use ours.
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Bedlinen and towels are included for all private rooms!
Can you keep a bottom bed for me?
Asking for a bottom bunkbed is on request basis only. We can not guarantee your request, it depends on the guests currently staying in the room.
Do you serve breakfast?
Yes, we have a huge breakfast buffet designed for everyone! Vegans, vegetarian and meat lovers.
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We are very proud of our buffet. Price is only 110 SEK/Per person.
Is it okay if I bring a pet?
We do not accept any pets.
Is there a kitchen?
Yes, we have a big kitchen equipped with all the utensils you need. Pots, pans, cutlery, plates, bowls etc. There are also 2 guests fridges and a freezer. There will be plenty of space to store your food items.
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We have stickers that you can write your name and departure day on. You stick them on all your food items before storing them away.