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Frequently asked questions

Here are some of our most asked questions.

Can not find what you are looking for? Contact us!

Is it possible to check-in early?

Check-in is after 14.00 (2 PM). If you happen to come earlier you can leave your luggage here and we will do our best to prioritise your room for cleaning.

Can I enter my room after reception closing time?

Yes, an e-mail will be sent to you the same day as your arrival. There you will find codes for self check-in.

Where can I park my car?

We have parking slot that you can book in advance. Please contact us as soon as possible if you would like to book it. Price is 280kr/day

If you do not want to park your car in our backyard you can park on the street and follow the rules that apply.

 

Note, on Thursdays between 9.00 - 14.00 (9 AM - 2 PM) you are not allowed to park on Surbrunnsgatan due to cleaning of the street!

Can I bring my own bedlinen, sleeping bag and towel to the hostel?

Yes, you can bring your own bedlinen and towel, sleeping bags are also allowed.

We have both bedlinen and towels to rent if you would rather use ours.

Bedlinen and towels are included for all private rooms!

Can you keep a bottom bed for me?

Asking for a bottom bunkbed is on request basis only. We can not guarantee your request, it depends on the guests currently staying in the room.

Do you serve breakfast?

No, we do not offer any breakfast.

Is it okay if I bring a pet?

We do not accept any pets.

Is there a kitchen?

Yes, we have a big kitchen equipped with all the utensils you need. Pots, pans, cutlery, plates, bowls etc. There are also guest fridges and freezer. There will be plenty of space to store your food items.

We have stickers that you can write your name and departure day on. You stick them on all your food items before storing them away.

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